Privacy Policy

At Michelle A. Gifford DDS, PLLC, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services, including opting into SMS communications.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

Information We Collect

We may collect the following types of information:

1. Personal Information:

• Name, phone number, email address, and mailing address.
• Health or dental information as required to provide you with our services.‍‍

2. Non-Personal Information:‍

• Device information, browser type, IP address, and usage data when visiting our website.

3. SMS Consent Information:‍

• Opt-in status and consent for SMS communications.

How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage dental services.
• To communicate with you, including sending appointment reminders or updates via SMS (with your consent).
• To personalize your experience on our website.
• To comply with legal and regulatory requirements.

SMS Messaging Policy

If you consent to receive SMS messages from Michelle A. Gifford DDS, PLLC, we will only use your phone number for the following purposes:

• Appointment reminders.
• Updates regarding your dental care.
• Relevant promotional offers.

We will not share your SMS opt-in data or consent with any third party for purposes unrelated to providing the services of our SMS campaigns.

We may share your SMS consent and opt-in data with service providers that help deliver messaging services, such as platform providers or phone companies.

Opting Out of SMS:
You can opt out of SMS communications at any time by replying "STOP" to any message you receive from us. For assistance, reply "HELP" or contact us at 607- 967- 8200 or info@michellegifforddds.com.

How We Share Your Information

We may share your information with:

• Service providers that help us operate our business, including appointment scheduling, SMS messaging, and website hosting.
• Legal authorities, if required by law or to protect our legal rights.

We do not sell or rent your personal information to third parties.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance. You can disable cookies in your browser settings if you prefer not to allow tracking.

Your Rights and Choices

You have the right to:

• Access the information we hold about you.
• Request corrections to your personal information.
• Withdraw consent for communications, including SMS messages, at any time.

To exercise these rights, contact us at:

‍Email: info@michellegifforddds.com

Phone: 607- 967- 8200

Data Security

We use reasonable administrative, technical, and physical measures to safeguard your information. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
- Michelle A. Gifford DDS, PLLC
- Address: 10 Whitney Way Bainbridge, NY 13733
- Email: info@michellegifforddds.com
- Phone: 607- 967- 8200